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How to Export Library in Silhouette Studio V3 Cloud

The Silhouette Studio V3 Cloud version of the software has been the most significant change to the software since the upgrade from V2 to V3 in 2014. I am hearing a lot of grumblings about changes and features that were taken away - namely the ability to export, backup or save the Silhouette Studio Library.

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While it's true, there was a change to the way you export the Silhouette Studio library, it's not true users no longer have the ability to do so.  In earlier versions of Silhouette Studio V3, users would go to the File menu and click Export Library to backup their library files.  (A full tutorial on how to move the Silhouette Studio library can be found here).

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In the Silhouette Studio Cloud version, however, that option is no longer found under the File menu....but it hasn't disappeared completely!  

If you right click on the Local User folder of your library you will find the Export Option.  When you do so you are given the same pop up box to name your library and save it to your computer or a hard drive. This will save all of your designs that are NOT on the cloud.

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If you want to export, move or backup the Silhouette Studio files that are on the Cloud, you'd need to repeat the process by right clicking on the Cloud folder and click "Export (email address)" and save the library to your hard drive.

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To import or re-import files into your Silhouette Studio library, you'd go to File > Library > Import Library (careful not to pick Import TO Library.)


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19 comments

  1. I saved my library on my hard drive, but now it will not export back into the new version.
    What do I do now? Did I lose everything? Its telling me to send a report but it won't send saying there is an error. Help please

    ReplyDelete
    Replies
    1. same thing is happening to me ...I have lost all my files =( I really wish I hadn't upgraded

      Delete
  2. How can I see all of my files in my folders? I can see some of them when i click on local user and others when i click out of local user. They aren't all together though. I want to see all of my files at once...not by clicking all files, but by looking in my folders

    ReplyDelete
  3. I have the Ultimate Silhouette Guide and the Sticker guide. Are you going to add this to our books? I love them. Thanks

    ReplyDelete
  4. I have done some research with Silhouette America. Most concerns are just a misunderstanding of the clunky way they implemented this cloud storage.
    So here goes:
    1. All of your designs which came with your machine will download to the LOCAL area and can NOT be moved to the CLOUD area.
    2. All of your Sil. Store Purchases will be placed in the CLOUD area and can NOT be moved to the LOCAL area.
    Any user created designs, including those purchased from outside vendors, will be placed in LOCAL area initially. They can be moved to the CLOUD area or back to the LOCAL area, depending on if you want them to be available to any of your other 5 permitted devices.
    You get unlimited storage for purchased designs from Sil. Store. This is likely because they will only store a tiny snippet of code which points to their library of Sil. Store files. Essentially hundreds of code snippets take up less space than one design file.
    User designs will be copied to their server and consume your allotted storage space( of which you can buy more if needed.)
    The design files in your LOCAL area and your CLOUD area all reside on your computer (or device). They are not available to your other devices.
    The files in your CLOUD area can be made available to any of your other 5 allowed devices.
    Whew! That is a lot of stuff for one comment.

    ReplyDelete
    Replies
    1. "The design files in your LOCAL area and your CLOUD area all reside on your computer (or device). They are not available to your other devices."

      This should read:

      The design files in your LOCAL area and your CLOUD area all reside on your computer (or device).
      The LOCAL design files are not available to your other devices.

      Delete
    2. thank you very much for explaining, this helps a lot!

      Delete
  5. Merci de ces précisions. Il faut faire la mise à jour ou pas ???

    Beaucoup d'internautes disent que c'est source de problème cette nouvelle mise à jour

    ReplyDelete
  6. OMG, My files are gone, can't find them! Help!!

    ReplyDelete
    Replies
    1. mine too does anyone know how to find them???

      Delete
  7. I am a bit nervous about upgrading since I have oodles of files. I taught a class this weekend and a couple of the students had the version of the software that was right before yesterdays. (the first cloud version). The drag and drop function of adding images to the pattern library was no longer available from what we could tell. There was a new import to library function but the jpgs didn't end up in the pattern library the ended up under the regular library not the pattern library. Anyways I understand there is a new version as of yesterday. Once the silhouette site is back up I'll check on the version notes.

    ReplyDelete
  8. Hi! So I'm new with all of this (just received and installed my Curio/Silhouette studio yesterday) and I'm finding it very frustrating! I upgraded the software immediately after installing from CD. The 50 free designs are nowhere to be found. How do I recover them?

    ReplyDelete
    Replies
    1. Try looking under EDIT > PREFERENCES > ADVANCED > RESTORE PRE_LOADED DESIGNS

      Delete
  9. Hi I hope someone can help. I have tried support 4 times and still no solution.
    My fonts are the problem. They seem to be in the cloud which has been synced and appear in the fonts folder. But, when I try to access them in mobile app using the drop down arrow by the A, they are not there. Please can someone take pity and help��������

    ReplyDelete
    Replies
    1. @angelastamps - I saw a comment on a different post where someone was having a similar issue. I don't know if this will solve your problem but it may be worth a try (if you're still trying since you posted in May and now it's August :-) What she did was to go into Settings: Options: De-register Device. That brought her to a screen that allowed her to log back in and then things were working. Good luck!

      Delete
  10. My library keeps timing out when downloading to cloud
    so I had to go back to the previous version. It is a pain in the buttt!!!!

    ReplyDelete
  11. I don't know if you read these comments, but so many Silhouette users on Facebook still go to your post on the old way to 'export' and back up files. It would be helpful if you could update that post to link to this post. Thank you.

    ReplyDelete
  12. This is my 'go to' place when I 'need to know' anything in SS. Thank you. Luv ya, Melissa.

    ReplyDelete
  13. I always add the date to the file name when saving my library as I don't want to overrite and/or lose a library. Unless you change the name, you will be saving the file over the old library file. I just find I don't want to risk what is happening here to folks. I don't know if this is right, but I would rather have an "extra" library file. What's your thoughts on this?

    ReplyDelete

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