Copyright Silhouette School 2016. Powered by Blogger.

Silhouette CAMEO Print and Cut Registration Marks Won't Register

If you recently updated your Silhouette Studio software and now your Silhouette is suddenly having trouble finding the print and cut registration marks there could be a simple fix.

silhouette 101, silhouette america blog, cameo 4, cameo 3, print and cut

It seems that some of the recently released versions of Silhouette Studio V4.3 are more sensitive when it comes to finding the printed registration marks which is causing the registration mark error.

Instead of the Silhouette CAMEO machine reading the registration marks printed onto the sheet, the machine seems to actually be trying to read the grid line on the cutting mat.

This happens when the sheet is placed on the Silhouette cutting mat within the top and left side grid line.
cameo 4, cameo 3, print and cut, print and cut silhouette, registration marks

Personally, this is how I have always placed my printed sheets on my cutting mat when doing a Silhouette print and cut. I've never had an issue with it before. But apparently a recent change in the software somewhere along the line is causing this error.

The fix is to move the paper or material on the cutting mat over and up just slightly so it covers the top and left edge of the grid line box. 

cameo 4, cameo 3, print and cut, print and cut silhouette, registration marks

By doing this, the cutting machine doesn't see the grid line and instead goes directly to the top left registration mark on the printed sheet. 

Odd issue, but a simple fix.

Note: This post may contain affiliate links. By clicking on them and purchasing products through my links, I receive a small commission. That's what helps fund Silhouette School so I can keep buying new Silhouette-related products to show you how to get the most out of your machine!

Get Silhouette School lessons delivered to your email inbox! Select Once Daily or Weekly.


  1. I have also come across the cameo trying to use the silhouette emblem as a registration mark. Any suggestions?

  2. Thank you so much so helpful, i swear i've calibrated my dang cameo and fought with the registration error more than ever, I thought i was going insane in the membrane.

  3. I have the same problem with a PixScan mat? What should I do?

    1. Hello I have the same problem with my pixscan mat with the cameo 4.
      Sure wish someone would give us the solution to this issue.

  4. I am haveing the same problem and even when i cover the the grid it works for a while the it just keeps failing all the time, it is driving me mad this is on the cameo 4, I have to retreat back to cameo 3 and it works fine on that.

  5. I have this problem. Thanks for the tip. Tried it but unfortunately it didn't work for me. Had to go back to my Cameo to do my print and cut. Silhouette America was no help! Very sad. The software isn't really MAC compatible?

  6. so here I am a year and a half later, after spending hours (try 2 days) on my old machine trying to do a print and cut, and in utter disgust type in a ramble in google and low and below this article comes up. I rush to the craft room, replace the paper "properly" and FINALLLLLYYYYY! thank you so very much!


Thanks for leaving a comment! We get several hundred comments a day. While we appreciate every single one of them it's nearly impossible to respond back to all of them, all the time. So... if you could help me by treating these comments like a forum where readers help readers.

In addition, don't forget to look for specific answers by using the Search Box on the blog. If you're still not having any luck, feel free to email me with your question.