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Silhouette CAMEO 3 Pause Status: How to Fix It When It's Stuck

Can we just have a chat here for a second because my inbox has been overflowing lately with emails from those experiencing the Silhouette CAMEO 3 Pause Status issue.

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Fear not...there's an easy fix and it's one that I wish I could plaster in big.bold.letters on every CAMEO 3 box that is shipped out. Before you make your first cut with the Silhouette CAMEO need to update the firmware.

See that first little bullet point there? Yeah....

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Sure, the CAMEO 3 Paused status can be temporarily fixed by unplugging the machine and powering it off and on sometimes. But other times the software gets stuck on the Paused status (recognize this?!)...that's why you need a better fix and that's found with the firmware update.

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The firmware is basically the software inside the Silhouette cutting machine. It's different than Silhouette yes, you need to download both Silhouette Studio Version 3.118 AND you need to do the firmware update for the CAMEO 3 - both available from the Silhouette America website. The CAMEO 3 firmware update can be found here.

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Once you download the firmware update onto your computer find the file.

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Click the Silhouette-looking icon and follow the on-screen prompts.  The process takes about 15 minutes and will have you go through a series of plugging and unplugging the machine from the computer and powering it on and off.

Now what if you have a Silhouette CAMEO 3 and you haven't experienced the Paused status problem? Is it worth updating the firmware? Before you can decide you should check what version of the firmware your machine is running.

To do so, power on your Silhouette CAMEO 3 and tap the gear icon on the touch screen. Click the down arrow until you get to Firmware. Tap the Firmware button and you'll see what version of the firmware your machine is running.

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Need more help getting started with Silhouette CAMEO 3? Check out this step by step tutorial to set up your CAMEO 3 for the first time.

Note: This post may contain affiliate links. By clicking on them and purchasing products through my links, I receive a small commission. That's what helps fund Silhouette School so I can keep buying new Silhouette-related products to show you how to get the most out of your machine!

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  1. I have done this and rebooted my laptop, cameo and the software and still stuck in pause mode. Any ideas?

    1. Me too Anonymous. Any ideas anyone? Been on the chat to America Silhouette for 2 hours and it's currently 1:06AM here in Australia and no luck. Crazy!!

  2. any tips to get it off pause when firmware is up to date? I've turned the cameo and computer off and unplugged everything and it's still stuck on pause.

  3. I'm in the process of updating my firmware and my silhouette cameo 3 is taking over an hr to update. What do I do next?

  4. The firmware tip didn't work for me. I have a MAC. Instead, I unplugged the Cameo from the power, waited 10 minutes and plugged it back in. Sent file to cut and was A-ok

  5. mine is cameo 2 with pause issues.
    I tried the firmware fix but when I try to run the program it says cameo not connected???

  6. I have a brand new Cameo 3 and I set it up and now it will not power on. What do I need to do?

  7. I have a brand new Cameo 3 and I set it up and now it will not power on. I have unplugged a thousand times even went to different outlets and still nothing moves a hair when I hit the power button. Any recommendations?

  8. My cameo 3 is stuck on pause, my firmware is updated. I rebooted, unplugged and still nothing..HELP!!!


  9. My firmware is updated, I have also rebooted and unplugged and still nothing..HELP... PLEASE..


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