12/20/23 UPDATE: Silhouette has now released a full version of Silhouette Studio to resolve the Sonoma issue resulting in designs appearing as a much of strewn red lines. If you are experiencing this issue, download Silhouette Studio V4.5.770 to resolve it.
If you are not experiencing this red line issue, another display issue with Silhouette Studio, or with the software being slow to respond, I would NOT install this version of Silhouette Studio yet.
How to Install a New Version of a Silhouette Studio
- Go to SilhouetteAmerica.com/software/
- On the Download button, click the down arrow to expand
- Select the Mac 64-bit option
- Find the download on your computer (likely in the Downloads folder) and double click to launch the installation
- When prompted, drag the Silhouette Studio icon into the Applications folder
- Launch the 4.5.770 version of Silhouette Studio
12.15.23 UPDATE: Silhouette has released a new beta version of Silhouette Studio to resolve this issue. If you are experiencing this issue, download Silhouette Studio V4.5.770 to resolve it.
I will warn this version is still in beta and was pushed out quickly for this urgent fix. While I have been using it for several days prior to the public release, with no noticeable issues, there could still be other bugs. Please report bugs directly to Silhouette.
How to Install a Silhouette Studio Beta Version of Software
- Go to SilhouetteAmerica.com/software/ss
- Click the link to "Download Beta Versions"
- On the Download button, click the down arrow to expand
- Select the Mac 64-bit option
- Find the download on your computer (likely in the Downloads folder) and double click to launch the installation
- When prompted, drag the Silhouette Studio icon into the Applications folder
- Launch the 4.5.770 version of Silhouette Studio
The original fix for this bug, published in November 2024, can still be used as an alternative and is be found below.
If you're suddenly getting weird red lines in Silhouette Studio when you open a design...there is a quick fix for this known bug.
My inbox has been full of people asking me: "How do I fix these red lines and what's causing them?" Read on for how to fix this annoying issue.
Silhouette Studio and Sonoma play fine together until...V4.5.735 and the latest MAC OS Sonoma meet. This combination doesn't seem to like each other and it's causing these weird red lines in Silhouette Studio.
While the designs seem to still cut okay, it's impossible to do any type of designing with the distracting lines across the page.
How to Fix Red Lines in Silhouette Studio
To fix this issue, Silhouette Studio users whose MAC has updated to Sonoma, should roll back their Silhouette software version to a legacy version.
How to Go Back to an Older Version of Silhouette Studio
To do this, go to the SilhouetteAmerica.com/software/ss page.
Click "Download Legacy Versions" and select Silhouette Studio 4.4.554 or older. Find the download on your computer and install the legacy version of the software. If you need a refresher on how to download Silhouette Studio software, find it here.
CAMEO 4 and Older Machine Users: When asked, you can select "Replace" to let the Legacy version override the existing version of the Silhouette software since it obviously doesn't work.
CAMEO 5, Portrait 4 & Curio 2 Users: V4.4.554 will not support the new generation machines. For you, Silhouette suggestions keeping both versions of the software (V4.4.554 and V4.5.735) on your computer and using the legacy version to design and then the new (red line version) to cut. Read on for how to deal with this.
How to Keep Multiple Versions of Silhouette Studio On a Mac
To keep multiple versions of Silhouette Studio on your MAC, after the software is installed go into your Applications folder and rename the newest version of Silhouette Studio.You can do this by right clicking and selecting "Rename" then typing in the specific version of the Silhouette Studio software.
How to Cut on CAMEO 5 or Curio 2 with Red Lines
Now when you're designing work in V4.4.554 and save the design to your Silhouette Studio cloud. Then to cut on your CAMEO 5, Curio 2, or Portrait 3 launch V4.5.735 and open the design. Move immediately to the Send Panel. You'll still get the red lines in the send panel of V4.5.735, but the design should still cut ok.
Note: This post may contain affiliate links. By clicking on them and purchasing products through my links, I receive a small commission. That's what helps fund Silhouette School so I can keep buying new Silhouette-related products to show you how to get the most out of your machine!
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Thank you for this! I was getting so frustrated by the red lines and not getting any answers from Silhouette.
ReplyDeletehow did you get it to work? I have downloaded 3 times and still have the red lines.
DeleteI need some help with this issue - I have downloaded the previous versions and I am still getting the red lines. I have deleted all the other versions from my mac. I have to create tumblers and this is annoying - please help.
ReplyDeleteThank you so much!!!!!
ReplyDeleteThank you for always having the answers!!! I dug through the entire SA website and couldn't find anything helpful!
ReplyDeleteThank you so much for this! I was so confused, I had no idea what happened, and could NOT figure it out lol!
ReplyDeleteHey! thank you for this fix. Yestarday I updated my IOS and my machine became a brick. I had the red lines issue and solved it with the beta version but I can't cut, the cameo doesn't respond AT ALL. I already sent this issue to Silhoutte but no anwsers yet. Thank god I have an older computer and I'm using that one to finish a job. I'm sick of all this "incompatibility" between cameo software and IOS updates. It's not a cheap soft to be this badly developed.
ReplyDeleteMe too! I went back to the older legacy version in this post (4.4.554) so I could get it to cut anything!
DeleteThank you so much!!! This has been driving me crazy!!!
ReplyDelete