The good news - is there are two things that will pretty much fix the majority of the Silhouette CAMEO 3 and Silhouette Studio Version 3.8 errors, issues, and problems.
When Silhouette America released the CAMEO 3 in July 2016 it had to quickly update the Silhouette Studio software to support the new features of the Silhouette CAMEO 3 cutter: Autoblade, Dual carriage and Bluetooth. So with the release of the CAMEO 3 came Silhouette Studio V3.8 because previous versions of the software could not run the CAMEO 3.
However...Silhouette Studio V3.8 leaves much to be desired. You guys like me to keep it real...and today is no exception. Honestly though...it's no secret Silhouette Studio V3.8 has been buggy from the start. Some variations of the CAMEO 3 software more buggy than others and bugs vary from errors, to inaccurate cut settings, to print and cuts being 'off', and failed Pixscan registration.
However, there is ONE version Silhouette Studio v3.8 that seems to be far more stable than the others and that's V3.8.118. There are some versions of V3.8 that are more buggy than others, specifically v3.8.150.
For this reason I am highly recommending that if you are using a Silhouette CAMEO 3 you stay on, upgrade, or downgrade to Silhouette Studio V3.8.118 - depending, of course, on what version of Studio you are using now. If you're unsure exactly which version of Silhouette Studio you are using, you can check your version of the software easily.
If you are cutting with a Silhouette CAMEO 1, 2 or Portrait only, do not upgrade beyond V3.7!! While V3.8+ can run the older models of the Silhouette cutting machines it's not necessary - or recommended - that you upgrade to V3.8.
For those Silhouette CAMEO 3 users who are running a HIGHER version of Silhouette Studio - such as V3.8.150 or V3.8.194 you will need to downgrade your software. For MAC users again you will have the option to keep both versions on your computer. For PC users, you will first need to uninstall Silhouette Studio from your computer completely. Please be sure to back up your Silhouette Studio library first! Then you will be able to install Silhouette Studio V3.8.118 from the Silhouette America website's Legacy/Beta page.
The second thing Silhouette CAMEO 3 users should ensure that they have done is upgrade their firmware to V1.4. This can also be done from the Silhouette America website.
Silhouette CAMEO 3 seems to be the most stable when running Firmware V1.4 and Silhouette Studio V3.8.118 - so if you're having issues with your Silhouette CAMEO 3 I highly suggest you make these changes and you'll have better results.
Note: This post may contain affiliate links. By clicking on them and purchasing products through my links, I receive a small commission. That's what helps fund Silhouette School so I can keep buying new Silhouette-related products to show you how to get the most out of your machine!
Get Silhouette School lessons delivered to your email inbox! Select Once Daily or Weekly.