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Activating (or Re-Activating) Silhouette Studio Designer Edition

I seriously just had about a mini panic attack.  I looked up and POOF my Silhouette Studio Designer Edition was no more!  Like it vanished in thin air...no rhinestone feature, no expanded knife, sketch or eraser features, nothin'.   It no longer even said "Designer Edition" at the top of my tool bar. So I'm left thinking...how do I re-activate Silhouette Studio Designer Edition?

Silhouette Studio, Designer Edition, activate, re-activate

Remember, Silhouette Studio DE is a one time purchased upgrade so once you buy it and activate the key, you have it for life.  So it's not like my time could have expired.

Fortunately, if the Silhouette gremlins come in and snag your DE for some weird reason and in some weird way - you can get it back.

The same method for re-activating Silhouette Studio Designer Edition applies to activating it for the first time. And good news - you don't have call or email or wait around for customer service to re-activate.

What you want to do is go to the Silhouette Design Store and log in.  You must be logged into your account to do this.   If you don't have an account, create one.

Along the top you'll see "Logged in as __your email address ___". Click that link.  I blocked mine out here for obvious reasons :)

Silhouette Studio, Designer Edition, activate, re-activate

Then you'll be brought to this page.

If you scroll down, towards the bottom you'll see where it lists your Silhouette Studio Keys.  

Silhouette Studio, Designer Edition, activate, re-activate


This is where you are going to get your 16-digit key (I hid a portion of mine which is why it's not 16 digits, if you're wondering) if you are re-activating your Silhouette Studio Designer Edition.   Select it and copy it to your clipboard.  Now hold that thought.

New DE users, your key will be on the back of the Designer Edition upgrade card you purchased.

Both new and restoring users now need to open up the Silhouette Studio software program.

Click on the Help Menu along the top > Activate License Key.

Silhouette Studio, Designer Edition, activate, re-activate

You'll get a pop up box. Fill in your name and email information and then enter the 16 digit code. Once you hit 'Submit' Silhouette Studio will automatically adjust to the Designer Edition.

Now you're (back) in business Designer Edition.

 
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24 comments

  1. I wish I'd known this before... mine disappeared and I got so confused I bought it all over again. :(

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  3. It always be yours but.... When I upgrade the studio and activate the DE again the studio goes back to the older version, somewhere in the 3.44 while the newer version is 3.69. Why??

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  4. Thank you, thank you, thank you!!!!

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  5. Thank you soooooooooooo much!!! I freaked when I realized my Designer Edition was gone!...lol.

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  6. Aaaaaahhhhh! This happened to me this morning! Thanks for the fix, I'm finally getting to fill that "quick and easy Etsy order"...an hour later. :)

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  7. thank you so much for posting this!!! I almost bought this again because I couldn't find my code.

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  8. Thanks for this. I just had to do it, as DE had reverted to basic at some point. Unfortunately, it cost me an install to reapply the key. I now have only one installation left. Hope this doesn't happen two more times...

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  9. Mine has upgrade Silhouette studio not activate license key. If you click on upgrade it has the same thing as activate.

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    1. Mine is doing the exact same thing. I'm starting to panic a bit. On the phone with customer support now. Did you ever figure yours out??

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    2. Mine is doing the exact same thing. I'm starting to panic a bit. On the phone with customer support now. Did you ever figure yours out??

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  10. OMG....THANK YOU SOOOOOOO MUCH... THIS HELPED.. I WAS SO SCARED I WAS THINKING OF BUYING A KEY.YOU ARE THE BEST. TONYA L.

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  11. Do you think it would help to deactivate it and re-activate it if I am having problems with the DE?

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  12. I wish I had known about this sooner. When this happened to me earlier this year, I didn't do the right search terms and couldn't work it out, so I immediately ordered another key and input that one. Lesson learned....

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  13. If I de-activate, it does not uses one of my installs?? I am using my third and last install which is stoping me from formatting my computer.

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    1. I would double check with Silhouette America, but I don't think that would cause you to lose and install

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  14. THANK YOU THANK YOU THANK YOU SOOOOO MUCH!

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  15. I deactivated on my old computer and tried to upgrade with my 16 digit key on the new computer and it says it's still in use.
    SUPER ANNOYING. Now I have to wait until Monday...

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    1. You should be able to add it again..if not, unfortunately you will have to call Silhouette America to re-set your account.

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  16. I don't have the activate line, how do I activate??

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    1. It should say "Enter your license key" or 'Upgrade your silhouette software' when you click that that's where you can put your 16 digit number

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  17. Thanks for posting this. It saved me a ton of time looking for my design studio card.

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  18. Thanks for posting this. It saved me a lot of time. I have no idea where I put the little card with my license key!

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  19. omg I just died and you saved me!!!

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