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Activating (or Re-Activating) Silhouette Studio Designer Edition (DE+ or Business)

If you suddenly lose your Silhouette Studio Designer Edition or need to active a Silhouette Studio upgrade to a new computer, you'll need to reactivate the upgrade.

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This tutorial will walk you through how to re-activate Silhouette Studio Designer Edition.  The same steps can be used to activate or move Business Edition and Designer Edition Plus to a new computer as well.

Remember, Silhouette Studio Designer Edition, DE+ and Business Edition are a one time purchased upgrade so once you buy it and activate the key, you have it for life. 

The same method for re-activating Silhouette Studio Designer Edition applies to activating it for the first time.  And the same goes if you get a new computer and need to add Designer Edition or another software upgrade on there.

How to Find Your Silhouette Software Upgrade License Key 

First you need to find your software upgrade license key.  You'll find all of your 16 digital license keys for DE, DE+ and BE in your Silhouette America account.

Go to the SilhouetteAmerica.com site and click "Sign In." Sign into your account.

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From the My Account area scroll down.

If you purchased more than one upgrade - or you upgraded in steps you'll have more than one license key. This is important because both keys will need to be put in - in the order - to reactivate the your software.

You can see in my account I first upgraded to Designer Edition. Then I later upgraded from Designer Edition to Business Edition (a partial upgrade).

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 How to Re-Activate a Silhouette Studio Software Upgrade (DE, DE+, BE)

Keep your internet browser window open and open Silhouette Studio.  You can see here mine is currently the standard software.

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Click on the Help Menu along the top and select "Upgrade Silhouette Studio."

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You'll get a pop up box. Fill in your name and email information and then enter the 16 digit code with 4 digits in each box.

Remember, if you upgraded in steps - like I did - you'll first need to enter the license key for the lower upgrade. Once you hit 'Submit' Silhouette Studio will automatically upgrade to the Designer Edition.

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If you later purchased a second, partial upgrade you'll need to repeat the process and enter the second 16 digital license key.

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Note: This post may contain affiliate links. By clicking on them and purchasing products through my links, I receive a small commission. That's what helps fund Silhouette School so I can keep buying new Silhouette-related products to show you how to get the most out of your machine! 

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26 comments

  1. I wish I'd known this before... mine disappeared and I got so confused I bought it all over again. :(

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  3. It always be yours but.... When I upgrade the studio and activate the DE again the studio goes back to the older version, somewhere in the 3.44 while the newer version is 3.69. Why??

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  4. Thank you, thank you, thank you!!!!

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  5. Thank you soooooooooooo much!!! I freaked when I realized my Designer Edition was gone!...lol.

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  6. Aaaaaahhhhh! This happened to me this morning! Thanks for the fix, I'm finally getting to fill that "quick and easy Etsy order"...an hour later. :)

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  7. thank you so much for posting this!!! I almost bought this again because I couldn't find my code.

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  8. Thanks for this. I just had to do it, as DE had reverted to basic at some point. Unfortunately, it cost me an install to reapply the key. I now have only one installation left. Hope this doesn't happen two more times...

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  9. Mine has upgrade Silhouette studio not activate license key. If you click on upgrade it has the same thing as activate.

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    1. Mine is doing the exact same thing. I'm starting to panic a bit. On the phone with customer support now. Did you ever figure yours out??

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    2. Mine is doing the exact same thing. I'm starting to panic a bit. On the phone with customer support now. Did you ever figure yours out??

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  10. OMG....THANK YOU SOOOOOOO MUCH... THIS HELPED.. I WAS SO SCARED I WAS THINKING OF BUYING A KEY.YOU ARE THE BEST. TONYA L.

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  11. Do you think it would help to deactivate it and re-activate it if I am having problems with the DE?

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  12. I wish I had known about this sooner. When this happened to me earlier this year, I didn't do the right search terms and couldn't work it out, so I immediately ordered another key and input that one. Lesson learned....

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  13. If I de-activate, it does not uses one of my installs?? I am using my third and last install which is stoping me from formatting my computer.

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    1. I would double check with Silhouette America, but I don't think that would cause you to lose and install

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  14. THANK YOU THANK YOU THANK YOU SOOOOO MUCH!

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  15. I deactivated on my old computer and tried to upgrade with my 16 digit key on the new computer and it says it's still in use.
    SUPER ANNOYING. Now I have to wait until Monday...

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    1. You should be able to add it again..if not, unfortunately you will have to call Silhouette America to re-set your account.

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  16. I don't have the activate line, how do I activate??

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    1. It should say "Enter your license key" or 'Upgrade your silhouette software' when you click that that's where you can put your 16 digit number

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  17. Thanks for posting this. It saved me a ton of time looking for my design studio card.

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  18. Thanks for posting this. It saved me a lot of time. I have no idea where I put the little card with my license key!

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  19. omg I just died and you saved me!!!

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  20. You just saved my life! Thank you!! I bought mine like 5 years ago and I just got a new computer and I have NO CLUE where my key card is. I was so bummed thinking I needed to buy the program again!!

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  21. I used to be able to double click Studio files and SVG files. Can't do that now. Had to reload SS on my new hard drive. I have activated the Designer Plus edition. Now I get Invalid command line when I double click. In order to use the files, I have to bring them into the library. Can you help? Using version 3.6.57. Afraid to update to the latest version.

    Thanks....

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