tag:blogger.com,1999:blog-7021963321489275438.post4745169758796354192..comments2024-03-18T21:38:31.625-04:00Comments on Silhouette School: How NOT to Check for Silhouette Studio UpdatesSilhouette Schoolhttp://www.blogger.com/profile/01172728396239147054noreply@blogger.comBlogger42125tag:blogger.com,1999:blog-7021963321489275438.post-34417965614671899502017-02-11T17:43:45.752-05:002017-02-11T17:43:45.752-05:00THANK YOU HEATHER! My program must have auto upda...THANK YOU HEATHER! My program must have auto updated and it wouldn't work anymore. After pulling out about half my head of hair I came across this post, and your comment. I uninstalled (again) and then re-installed an older version - works fine! THANK YOU!!!! Carol-Annhttps://www.blogger.com/profile/06476226914285570978noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-68640095989517652242016-10-15T22:06:17.763-04:002016-10-15T22:06:17.763-04:00Thanks, Dawn. I downloaded the update and had noth...Thanks, Dawn. I downloaded the update and had nothing but problems. When I tried to update my Library, it froze at 12.2% and wouldn't budge no matter how long I gave it. I used your instructions to revert back to my previous version.All Things Paperhttps://www.blogger.com/profile/11785899956607215871noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-26102731016740667272016-10-10T15:40:40.229-04:002016-10-10T15:40:40.229-04:00Are any of you ladies or gents having problems wit...Are any of you ladies or gents having problems with updating from the cloud...I run Windows 10 and I updated the software on Friday and since then I've not been able to update the library...it keeps coming up with WINDOWs and something about the Silhouette exe. Can't find any fixes for it anywhere..Please help....TYVM..x<br />Anonymoushttps://www.blogger.com/profile/04027437693538387118noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-25036266416683988582016-10-08T20:12:59.370-04:002016-10-08T20:12:59.370-04:00Yup you need to revert back to a previous version ...Yup you need to revert back to a previous version of the software to get the files back in your library<br />Silhouette Schoolhttps://www.blogger.com/profile/01172728396239147054noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-33497770949788350352016-10-03T09:06:53.928-04:002016-10-03T09:06:53.928-04:00I updated my software some time ago. I have (had) ...I updated my software some time ago. I have (had) the cloud. It was fine 2 days ago, then when I reopened Sil the library was trying to do an update id already had. I'm getting an error occurred several times. I have orders to get out but I'm unable to open any of it now. (sniffles) Christinenoreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-26437525383502168812016-09-30T20:55:50.364-04:002016-09-30T20:55:50.364-04:00Every time I try to update I can never open the pr...Every time I try to update I can never open the program! I just get "loading icons ....." And it never stops. :( I'm still running v 3.3 because anything after that has given me trouble.Heatherhttps://www.blogger.com/profile/04780373113573615582noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-6239147736243564412016-09-30T18:17:52.037-04:002016-09-30T18:17:52.037-04:00OMG!!!! I just updated my silhouette by going ...OMG!!!! I just updated my silhouette by going on line to the website and now all of my own designs and my the files that I adjusted to print multiples and different color cardstock are ALL GONE. I have a humongous amount of them and I need them back! I was just working on one that I was going to use for Christmas gifts and to take to a crop I have in another week! In fact the folder name is missing and I have 2 different sets of design listings in my library and they are not the same. Why do I have 2 different sets of folders? I need help! I need all of my personal designs back!<br />HELP PLEASE!Nancy Wooleverhttps://www.blogger.com/profile/18148273250557316525noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-82581674380318155482016-09-29T19:32:04.574-04:002016-09-29T19:32:04.574-04:00Looks like I'm one of many who updated and los...Looks like I'm one of many who updated and lost a most of my files. I followed the steps to update the library, but only got copies of the few that were left - Also, my print & cut feature is not working- not fun! I have enjoyed my Cameo for several years, but now I'm pretty frustrated with the software. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-87569653636758560272016-09-29T16:49:07.152-04:002016-09-29T16:49:07.152-04:00I'm confused. I upgraded to DE a couple of wee...I'm confused. I upgraded to DE a couple of weeks ago and find that I don't have the latest version. But DE isn't listed in the update page at Silhouette America - or in the screenshot above.<br /><br />How do I update Silhouette Studio DE?Eileen The Artful Crafterhttps://www.blogger.com/profile/11281091759658067977noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-43803286581702524462016-09-29T14:10:50.299-04:002016-09-29T14:10:50.299-04:00Help! i updated to newest version and lost all my ...Help! i updated to newest version and lost all my library. when it was trying to export to cloud - there was an error and it wouldn't let me send a report and wouldn't do anything so i had to close it down.... I've gone onto Silhouette America site and downloaded my purchases but i had so many of my own designs and now they are gone.....is there anything I can do????Sam from Irelandhttps://www.blogger.com/profile/13076418622115674085noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-7634433345647007802016-09-29T08:11:40.787-04:002016-09-29T08:11:40.787-04:00Thank you for this, I was so far behind in updates...Thank you for this, I was so far behind in updates.<br /><br />At least now when I close the program and it wants to install fonts, again, it closes out properly and doesn't hang and break the task barIdiomhttps://www.blogger.com/profile/08542763319604726856noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-77230438655315703512016-09-29T07:42:22.402-04:002016-09-29T07:42:22.402-04:00It doesn't work for me. :(It doesn't work for me. :(Anonymoushttps://www.blogger.com/profile/08063406275526945498noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-54327288523945133812016-09-29T07:36:56.847-04:002016-09-29T07:36:56.847-04:00Yeah just be careful because when I updated EVERYT...Yeah just be careful because when I updated EVERYTHING I had put in my library was gone. I had done a back up before and Silhouette won't read the back up!! I LOST SO MUCH!! Now I'm rebuilding my library but also keeping Svgs in a folder on my hard drive that I back up.Anonymoushttps://www.blogger.com/profile/08063406275526945498noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-6933325754755738682016-09-29T00:20:58.787-04:002016-09-29T00:20:58.787-04:00Thank you! Found out I was several releases behind...Thank you! Found out I was several releases behind. I was really hoping that the newest version would fix the problem I have consistently had since V.3.6057 which was the software crashes EVERY TIME I try to close it, whether it is quitting from the menu or just hitting the X in the upper right hand corner. I have tried quitting from the design screen, the store screen, and the library screen, it always crashes. I have tried closing all open files, saving files and closing them, everything. It still would crash. So it was with bated breath that I opened the latest version after installing it and quit the application. AND....it crashed. Again. I can find no support question on their website dealing with how to fix this. It's annoying because I have to recalibrate the camera for use with the Pixscan because that does not get saved because the stupid software crashes instead of closing out properly. I can still use it, it's just ANNOYING. JanTinkhttps://www.blogger.com/profile/03965598815674657661noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-78030343689953254022016-09-28T20:12:32.502-04:002016-09-28T20:12:32.502-04:00Thank you, Melissa g. Your advice worked like a ...Thank you, Melissa g. Your advice worked like a charm & I did NOT lose a single file - big sigh of relief!Lindanoreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-45928389805760878782016-09-28T15:49:00.791-04:002016-09-28T15:49:00.791-04:00If I uninstall the silhouette software on my compu...If I uninstall the silhouette software on my computer and re-install the old version will I lose all my files?Katiehttps://www.blogger.com/profile/06460502020044833470noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-20343790831841195062016-09-28T15:41:26.796-04:002016-09-28T15:41:26.796-04:00Thank you for this posting. I was surprised to lea...Thank you for this posting. I was surprised to learn my software was several editions out of date.Binkyhttps://www.blogger.com/profile/02643810887798137457noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-91755520151545045162016-09-28T14:07:49.113-04:002016-09-28T14:07:49.113-04:00after your post some time ago, called sth like: yo...after your post some time ago, called sth like: you can upgrade savely - I did it and ended being very, very frustrated<br />So I switched back to my old version 3.6 which I will stick to for a while. <br />Glad it is easy on a mac to have several versions, I did not delete the old version. But you can get old versions too at silhouette.<br />I too lost hundreds of files once, well, not the files, only my structure and links. <br /><br />And besides, what I realy hate: they do not tell you how to backup and THAT you should backup before you upgrade. This was the third time that I had problems after an upgrade. I learnt it in another post, I think it was on www.cleversomeday.com I do not trust silhouette any more. I like the software, but that's it. I do not even like the drawings, ordered one with flowers and just get lots of little pieces with just the outer edges for cutting. No instruction how to assemble, no pattern ...<br />misskatecuttable is much better with different file types (svg, jpg, png) and instructions. <br /><br />SO: DO NOT UPGRADE Silhouette studio if possible.<br />hopemany people read this. Lacybehttps://www.blogger.com/profile/10455486001351994765noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-8849972185905001952016-09-28T12:00:33.270-04:002016-09-28T12:00:33.270-04:00At this time I'm being cautious about upgradin...At this time I'm being cautious about upgrading anything on my Mac Pro laptop. It's a few years old, and recently we found updating external things on our desktop was causing some problems. Make sure you check your computer or laptop memory ESP if it's not fairly new. Many current programs have memory requirements for installation....and if your computer is not able to handle the new version if something it will not load, it may load then not run or it could crash. We replaced the desktop and the newest macs have WAY more memory to start than our old one.<br /><br />All I want for Christmas this year is a new laptop...one that has enormous capacity to handle what is coming down the pike as well as the stuff I'm being careful with NOT doing with my sewing machine, cricut or silhouette at the moment! kaegeahttps://www.blogger.com/profile/14372494963566280536noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-19405881376689662702016-09-28T11:13:33.047-04:002016-09-28T11:13:33.047-04:00I may be new to all of this (3 months), but I alwa...I may be new to all of this (3 months), but I always go to the Silhouette site to check. Thanks for looking out for us Melissa.Brennoreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-12867683813606428672016-09-28T10:40:26.513-04:002016-09-28T10:40:26.513-04:00I, myself, will not be upgrading to the latest ver...I, myself, will not be upgrading to the latest version for quite some time! I just got off the phone with Heather, from Silhouette. My problem: I upgraded from 3.6.57 to 3.8.88 and it kept crashing - would stop at 22.2%; I'd abort, and went to the "Update Library" and it would stop again. Not only that, but the second time I did it, it duplicated the images, so now I had two in the library! My computer wouldn't finish the library update.<br /><br />It's my understanding that the 3.8.88 is for storing stuff on the Cloud which I don't want to do for various reasons.<br /><br />Long story short: I uninstalled the current version and re-installed the version I had (which was doing just fine, by the way). Everything was restored perfectly and I'm "back in business."<br /><br />How to delete "new version" and re-install "old version:"<br />Go to the Start menu<br />Open the Control Panel<br />Select the Programs option<br />Locate & select "Silhouette Studio"<br />Click on the Remove or Uninstall option<br />Once successfully removed, re-start the computer<br />Re-install your old version. (I still had mine on the computer, but you can install the "legacy" version from the website.)<br />Dawn McCloskeyhttps://www.etsy.com/shop/dawnsgreetingcardsnoreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-16509708178002007752016-09-28T10:35:01.926-04:002016-09-28T10:35:01.926-04:00I had lots of problems updating and reverted back ...I had lots of problems updating and reverted back to what I had (3.6.57). If you don't know how to do that, scroll down, where I typed the instructions for someone else. (Too lazy to type again!)Dawn McCloskeyhttps://www.etsy.com/shop/dawnsgreetingcardsnoreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-21174192481388418842016-09-28T10:33:42.819-04:002016-09-28T10:33:42.819-04:00Just tried to upgrade to the latest version and ha...Just tried to upgrade to the latest version and had problems. Had to revert back to 3.6.57. Here's how:<br />Go to the Start menu<br />Open the Control Panel<br />Select the Programs option<br />Locate & select "Silhouette Studio"<br />Click on the Remove or Uninstall option<br />Once successfully removed, re-start the computer<br />Re-install your old version. (I still had mine on the computer, but you can install the "legacy" version from the website.)Dawn McCloskeyhttps://www.etsy.com/shop/dawnsgreetingcardsnoreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-19055351645504984862016-09-28T10:00:44.406-04:002016-09-28T10:00:44.406-04:00Melissa, you're tutorials are excellent! But ...Melissa, you're tutorials are excellent! But I have to say that although this is one of the simplest, it's one of the best!Debbyhttps://www.blogger.com/profile/10239136955952885206noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-11159931735485985912016-09-28T09:48:55.658-04:002016-09-28T09:48:55.658-04:00Went to the web site and downloaded the latest ver...Went to the web site and downloaded the latest version for Mac and after checking what version I was running it said I was still running the 3.7 and not the 3.8. Why is this so frustrating to so many people? Come on Silhouette get your act together!<br /><br />For those of you that are losing your files, have you thought about getting an external drive and putting all your files on it? I do and then I know they are safe...at least I hope they are lolViksterhttps://www.blogger.com/profile/04546927178289267674noreply@blogger.com