tag:blogger.com,1999:blog-7021963321489275438.post6877135998123197213..comments2024-03-28T07:18:02.875-04:00Comments on Silhouette School: Check Your Silhouette Studio Version Now: How and Why! Silhouette Schoolhttp://www.blogger.com/profile/01172728396239147054noreply@blogger.comBlogger25125tag:blogger.com,1999:blog-7021963321489275438.post-12680523242403096082022-02-13T10:04:10.419-05:002022-02-13T10:04:10.419-05:00yes me either they really should give directions f...yes me either they really should give directions for both users. Laetitiahttps://www.blogger.com/profile/05950971711780173354noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-24667295702319238852019-10-09T13:33:19.461-04:002019-10-09T13:33:19.461-04:00We will have an easier and faster time helping you...We will have an easier and faster time helping you if you email melissa@silhouetteSchoolblog .comSilhouette Schoolhttps://www.blogger.com/profile/01172728396239147054noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-3498614512843371662019-10-06T16:56:52.891-04:002019-10-06T16:56:52.891-04:00I just loaded version: 4.3.258...big mistake. The...I just loaded version: 4.3.258...big mistake. The cutting is way off so I sent into calibrate my machine and all it does is cut a big X between the 1st and second blocks near the margins. What do I need to do to fix my machine>myrafwhttps://www.blogger.com/profile/07648156456249327444noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-79033447105642580102017-04-20T11:06:01.251-04:002017-04-20T11:06:01.251-04:00She may not have known they were different because...She may not have known they were different because she runs a Mac. I'm just thankful for all the time, replys, and dedication to this website. Anonymoushttps://www.blogger.com/profile/15705533350076191106noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-15800747723382552442017-04-20T11:02:30.704-04:002017-04-20T11:02:30.704-04:00She may not have known that they were different be...She may not have known that they were different because she runs a Mac.I'm very thankful for this website and their loyalty to helping all of us.Anonymoushttps://www.blogger.com/profile/15705533350076191106noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-33861313727258759512016-10-20T09:37:25.121-04:002016-10-20T09:37:25.121-04:00If you have Windows, not a Mac- the ABOUT SIL STUD...If you have Windows, not a Mac- the ABOUT SIL STUDIO is located in the help menu. I did not know not to depend on the available updates feature. grrrr..... WHY SIL???? Robin/ alarmrx2/ RMRhttps://www.blogger.com/profile/12378752557346033133noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-44762452982367879102016-10-08T21:20:51.814-04:002016-10-08T21:20:51.814-04:00I am wondering the same thing. Feeling a bit conf...I am wondering the same thing. Feeling a bit confused. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-87609211044707723122016-10-05T09:50:41.389-04:002016-10-05T09:50:41.389-04:00I updated to the cloud. It was working fine. I ope...I updated to the cloud. It was working fine. I opened up my software to complete orders. Now every time I try to open the library I get an error code. I am unable to use the software. I have unistalled, reinstalled. Still having trouble. I cannot access my library. Christine T.noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-11149361550032114262016-09-30T20:33:56.114-04:002016-09-30T20:33:56.114-04:00I updated to 3.8.88ssae. What does ae part mean. ...I updated to 3.8.88ssae. What does ae part mean. Also I followed directions for updating my library and now I have 2 libraries. One is titled local user and the other is my e=mail address with the cloud icon. How can I merge them?rosemarysewsnoreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-50371941730992024302016-09-28T10:34:30.946-04:002016-09-28T10:34:30.946-04:00I am also not running a mac version so this was a ...I am also not running a mac version so this was a very confusing post. Fortunately someone in the comments section described how to get this done in windows. (See Lizzerd's response on 9/22) I hope you can show both versions in the future.J E Brookshttps://www.blogger.com/profile/13047949057950813099noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-86383282058386980852016-09-25T21:58:15.536-04:002016-09-25T21:58:15.536-04:00My version does not say Silhouette Studio on that ...My version does not say Silhouette Studio on that bar. It only says "File" "Edit" "View" "Silhouette" "Object" and "Help".<br />Carmenhttps://www.blogger.com/profile/10997669371830504370noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-67918298367643552132016-09-22T19:36:26.439-04:002016-09-22T19:36:26.439-04:00What I HATE about the new version, is that they re...What I HATE about the new version, is that they removed the "Export Library" function. This is really bad, as I like to keep a back-up on an external drive, in case of a computer crash. Wrote them, and they acr like they never heard of it, and their bright idea is to save each design individually to the drive. Lots of fun with over 900 designs<br />joan bakernoreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-26965102722085374982016-09-22T11:07:05.593-04:002016-09-22T11:07:05.593-04:00click on Help > Aboutclick on Help > AboutLizzerdhttps://www.blogger.com/profile/11260214208398997378noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-18603165707019596422016-09-22T09:21:41.764-04:002016-09-22T09:21:41.764-04:00I checked my version and it said 3.7.227. I updat...I checked my version and it said 3.7.227. I updated my software and it still says 3.7.227. So I did what you suggested Constance and nothing changed. I even closed Silhouette and opened it again. I run on a MAC.Viksterhttps://www.blogger.com/profile/04546927178289267674noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-73636093380876628852016-09-22T09:04:52.730-04:002016-09-22T09:04:52.730-04:00I really can't understand why do they leave us...I really can't understand why do they leave us with no (reasonable) answers. Studio is a good software, but that needs adjustments. We, users, are the best ones to give proper feedback. Instead of listening to us, they seem to ignore us. What a pitty.Patricia Haddadhttps://www.blogger.com/profile/12542302269167713833noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-50831415092099705282016-09-22T09:01:24.990-04:002016-09-22T09:01:24.990-04:00Suzanne, I had issues with DE, posted the problem ...Suzanne, I had issues with DE, posted the problem on Facebook (All Things Silhouette group). Did the same as you. "No updates available". Got a reply right away from someone in the group. Don't rely on that. Check your version, write it down, go to Silhouette America, and check the most current version there. Click update. Fixed my problem right away!Constance Sheeheyhttps://www.blogger.com/profile/17352570631829394513noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-70626437728440079482016-09-22T08:59:04.165-04:002016-09-22T08:59:04.165-04:00Patricia, I have the same experience with Silhouet...Patricia, I have the same experience with Silhouette. I can email them with the most detailed information on whatever problem I'm having, and they never answer the actual question. I recently (3 weeks ago)emailed them with just a simple question (no problem), and haven't received ANY response.<br />Frustrating!Constance Sheeheyhttps://www.blogger.com/profile/17352570631829394513noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-89166710103168376212016-09-22T08:55:00.327-04:002016-09-22T08:55:00.327-04:00Suzanne, I had issues with DE, posted the problem ...Suzanne, I had issues with DE, posted the problem on Facebook (All Things Silhouette group). Did the same as you. "No updates available". Got a reply right away from someone in the group. Don't rely on that. Check your version, write it down, go to Silhouette America, and check the most current version there. Click update. Fixed my problem right away!Constance Sheeheyhttps://www.blogger.com/profile/17352570631829394513noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-5093407473807339942016-09-22T08:41:03.370-04:002016-09-22T08:41:03.370-04:00Suzannie, I had to close my Silhouette and I went ...Suzannie, I had to close my Silhouette and I went to the Silhouette web site and then clicked on their udate button. It updated mine just fine that way. <br />Hope this helps!<br />Happy Crafting!!!Anonymoushttps://www.blogger.com/profile/06632844482009277404noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-64776734166790989572016-09-22T08:18:42.610-04:002016-09-22T08:18:42.610-04:00I recently downloaded the latest Studio version (a...I recently downloaded the latest Studio version (and I use BE) and noticed another "bad change": the "enter" button does not deselect a selection anymore. We MUST use the mouse to deselect a shape or a text. This is really awful. I have commented on a previous post about the duplicate function that now keeps both shape selected. This is also not helpful. How can we report these "bad changes" to Silhouette America? E-mail? LOL. I've tried a couple of times. They answer anything but our real question and NEVER take any real action.Patricia Haddadhttps://www.blogger.com/profile/12542302269167713833noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-60798405734177498172016-09-22T08:15:22.877-04:002016-09-22T08:15:22.877-04:00Sharon, click on the "Help" tab then scr...Sharon, click on the "Help" tab then scroll down to the bottom and click on "About Silhouette Studio"<br />Happy Crafting!Anonymoushttps://www.blogger.com/profile/06632844482009277404noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-41773358297872329732016-09-22T08:12:57.444-04:002016-09-22T08:12:57.444-04:00A year ago I mentioned this issue to Silhouette Am...A year ago I mentioned this issue to Silhouette America. Check for updates said no update was available, while there was a newer version available on the site. <br /><br />SA's first answer: "Hello Patricia,<br /><br />Thanks for your email. If you want to use the latest version you can download it directly from our website silhouetteamerica.com. This update is not critical and you don't have to do it if you don't want to. Please let us know if you have further questions."<br /><br />Of course it was not the answer to my question. So, I sent this: "Well, I do know where to download the latest version from. My question was about Studio not recognizing there is an update available!"<br /><br />SA's second and last answer: "Thanks for your email. The software will not usually say that there is an update so that is why we direct you to our website. We are currently working on fixing this issue. Please let us know if you have further questions."<br /><br />As you can see, it's been a year that they are "fixing this issue"...Patricia Haddadhttps://www.blogger.com/profile/12542302269167713833noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-70682674575245967892016-09-22T06:41:19.928-04:002016-09-22T06:41:19.928-04:00If I click on Help at the top and choose "che...If I click on Help at the top and choose "check for updates", it says no updates are currently available. If I follow your link to see what the current version is, the number is larger for SS, which I assume means mine is outdated. I'm running 3.7.206ssac (as of today 9/22/16), while the website link you suggested shows the most recent version available to be 3.8.088. That version update seems to have been targeted at those with the new Cameo 3, I'm using the Cameo 2. Should I still try to update? Thanks in advance!Suzanne in TXhttps://www.blogger.com/profile/00857895006236453343noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-80225504246091673682016-09-22T05:50:02.870-04:002016-09-22T05:50:02.870-04:00My Silhouette software does not look like that at ...My Silhouette software does not look like that at the top. I can't click on it and get the about. Maybe cause I use windows and not a mac.acountrytwinklehttps://www.blogger.com/profile/05294492323636416699noreply@blogger.comtag:blogger.com,1999:blog-7021963321489275438.post-20982630316809414912016-09-22T05:18:05.821-04:002016-09-22T05:18:05.821-04:00Does anyone know if there is a way to consolidate ...Does anyone know if there is a way to consolidate my silhouette library in one place - hopefully on my computer. I really am not happy with having things in two separate placeslones@xomcast.nethttps://www.blogger.com/profile/18224728396903982431noreply@blogger.com